Warranty & project terms.

• The product reference, configuration and documents covered by the agreement.
• Warranty duration, start date, covered components and the remedy or assessment process.
• Applicable exclusions and the care, use and installation conditions on which coverage depends.
• Delivery, assembly, inspection and acceptance responsibilities, including which party provides each service.
• How a concern should be reported and which project records are needed.

Your agreed quotation and supporting terms define the warranty duration and coverage for the selected materials and setting. A colour preview, design rendering or reference standard is not a warranty of performance.

Include the model reference, order or project reference, delivery date if known, location, a description of the condition and photographs. MNTZA will review the enquiry against the agreed project terms. Sending a request does not itself confirm coverage, a remedy or a delivery date.